Privacy Policy
At Zazoony, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We never sell your personal data.
1. Information We Collect
Personal Information
- Name and email address (for account creation)
- Organization details (name, type, size, stage)
- Payment information (processed securely by Stripe)
Automatically Collected Information
- Authentication data (managed by Clerk)
- Basic usage data (features accessed, actions completed)
- Technical information (browser type, IP address for security)
Future Collections
We may implement analytics and telemetry tools in the future to improve our service. You will be notified of any significant changes to our data collection practices.
2. How We Use Your Information
- To provide and maintain our service
- To manage your account and subscription
- To process payments and prevent fraud
- To send transactional emails about your account
- To provide customer support
- To send marketing communications (with your consent)
- To improve our service through aggregated insights
3. Data Storage and Security
- Authentication data is stored by Clerk
- User names and emails are stored in Supabase
- We use industry-standard security measures to protect your data
- All data transmission is encrypted using HTTPS
- Backups are retained for 7 days by Supabase
4. Third-Party Services
We use the following third-party services to operate Zazoony:
- Clerk: Authentication and user management
- Stripe: Payment processing
- Supabase: Database hosting
- Resend: Transactional email delivery
Each of these services has their own privacy policy and data handling practices. We only share the minimum necessary data with these services.
5. Automated Decision-Making
Zazoony uses limited automated processing to enhance your experience:
Benchmarking Classification
We automatically categorize your organization based on the team size, business type, and stage you provide. This allows us to show you relevant peer comparisons and insights. You can update these categories at any time in your settings.
Progress Tracking
We automatically calculate your Business Readiness Score and department progress based on your task completion. This is purely informational and doesn't affect your access to features.
What We Don't Do
- No AI-based predictions about your business success
- No automated account suspensions based on usage patterns
- No personalized pricing based on behavior
- No selling of profiling data to third parties
6. Data Sharing
We do not sell, trade, or rent your personal information. We may share your information only in the following situations:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in operating our service
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
- Review: Request manual review of automated categorizations
8. Data Retention
- Active account data is retained as long as you use our service
- Upon account deletion, all data is immediately deleted
- Backup data is automatically purged after 7 days
- Payment records may be retained longer for legal compliance
9. Children's Privacy
Zazoony is intended for business use. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@zazoony.com